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Describe the problem. We find the specialist.

Thirty-five named specialists in conveying, feeding, screening, mixing and dust control. Tell us what you are running into and we route your question to the person whose technology zone it belongs to.

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Asking a question is free and puts you under no obligation. Every answer carries the expert’s name and employer, so you can weigh it for yourself.

35Experts on call
15Technology zones
5Published answers
FreeNo obligation, ever

Your question

What are you running into?

Material, throughput, what goes wrong. The more concrete, the more useful the answer.

A named answer from someone who builds the machine

Your question goes to a specialist at a manufacturer, and the reply comes back with their name and employer attached.

  • An answer within seven days, straight to your inbox
  • Published answers stay online, so the next person finds them too
  • Tell us in advance what should stay out and it stays out
  • No account needed

Not every zone has an expert on call at all times. If yours is one of them, we will tell you rather than route your question to someone who cannot answer it.

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You keep ownership of what you send us. Section B8 explains what we may do with it.

What happens next

Three steps, and an answer in your inbox

  1. You describe the situation

    Material, equipment, throughput, and what is actually going wrong. A photo or a spec sheet helps, but is not required.

  2. We route it to a specialist

    Our editors match your question to the technology zone it belongs to, and to an expert who works on that equipment every day.

  3. You get the reply

    The answer comes back to you by email, normally within seven days. When we publish it, it joins the question archive under the expert’s own name so the next reader finds it too.

What an answer looks like

A real question, and the reply it got

Todd Allison, Progressive Products, Inc

What Is Saltation Velocity?

“Saltation velocity is basically the gas or air-conveying speed at which suspended particles being transported in a conveying system start to fall and deposit at the bottom of pipes or tubes. In order to prevent this, the minimum velocity in horizontal pipelines, also known as pick-up speed, is usually at least 20% higher than the saltation velocity.”

Answered by Todd Allison, Progressive Products, Inc

Read the full answer →

Who answers

Thirty-five specialists, at the manufacturers who build this equipment

Rather choose your own expert? Every profile lists the technology zones that person covers.

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FAQ

Good to know

What does it cost?

Nothing. Asking a question is free and puts you under no obligation.

Will my question be published?

That is the intention, and a published answer helps the next reader with the same problem. We do not publish everything we receive. Tell us in advance what should stay out — a customer name, a plant location, a figure — and it stays out.

Who answers my question?

A specialist working at a manufacturer in the relevant technology zone. Every answer is published under that person’s own name and employer, so you can see who you are reading and weigh the advice yourself.

What if I do not know which zone to pick?

Leave the technology zone on the default option. Our editors read every submission and route it to the zone it belongs to.

How long does it take?

There is no fixed turnaround. Your question goes to an expert once our editors have matched it to the right technology zone. Some are answered within days, others take longer, and if no expert is available for your zone we will tell you rather than leave you waiting.

Are you the person who gets asked these questions?

If your engineers answer this kind of question every week anyway, put their name on it. Experts are listed with their photo, their employer and the zones they cover.

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