While Russell Finex machines are built for longevity, the group’s aftersales support is always ready to ensure equipment is maintained for maximum performance.
Recently, the service team went above and beyond during a visit to a leading label manufacturer in Scotland. Noticing two 30-year-old Finex 22” machines, the team sent them back to headquarters for a thorough inspection and health report, taking only a week to complete.
When receiving back the machine, the customer was pleasantly surprised to find a brand-new refurbished machine after mistakenly thinking they were sent a brand-new replacement. Extremely satisfied with the results, they happily sent their second Finex 22” to be refurbished and is expected to be delivered back to them this month.
In addition to high-quality refurbishments, Russell Finex also offers a range of aftersales support including remeshing, servicing and upgrade options.
